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Cognitive-Load Assessment for IT Teams

A 15-question assessment that scores a team's cognitive load across five dimensions and bands the total as healthy, elevated or critical.

First page of Cognitive-Load Assessment for IT Teams

What's inside

  • Fifteen questions in five dimensions: domain complexity, domains owned, operational burden, context switching and toolchain complexity.
  • A scoring guide for each question, at 1, 3 or 5 points.
  • Score bands with an action for each: under 40 healthy, 40 to 59 elevated, 60 to 75 critical.
  • A worked example: a payments platform team of six engineers that scores 51.
  • An Excel version with a dropdown for each answer, a running total and the status.

Format: PDF (3 pages) and Excel workbook.

How to use it

Score a team before handing it another service or project. The highest-scoring dimensions show what to take away first.

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