Directory IT Service ManagementEndpoint & Device ManagementGoTo Resolve

GoTo Resolve

About GoTo Resolve

LogMeIn Resolve is a unified endpoint management platform that supports, secures, and manages endpoints. It combines remote monitoring and management, remote access and support, ticketing, and automation in a single solution. It is also described as a Unified Endpoint Management software that manages, supports, and analyzes end-user devices.

Products

Mobile Device Management: Manages company devices for endpoint compliance, data security, and device optimization.
Remote Monitoring and Management: Provides patch management, alerting, antivirus, and remote execution tools in a centralized console.
Unattended Remote Access: Allows IT teams to resolve issues and perform updates on offline devices across Windows, Mac, and Android.
IT Asset Management: Tracks hardware and software assets, inventory, and license compliance.
Service Management: Provides helpdesk, knowledge base, and problem management tools for organizing tickets.

Used for

Monitoring devices with patch management and alerting
Resolving issues on offline devices via unattended remote access
Tracking hardware and software inventory and license compliance
Organizing helpdesk tickets and workflows

Who it is for

Managed Service Providers (MSPs)
IT professionals

From GoTo Resolve's own website, read 2026-10-23. How we build listings.

How to evaluate Endpoint & Device Management

This is how the CIOPages Research Team evaluates this category. It is not an assessment of GoTo Resolve. It comes from our Unified Endpoint Management (UEM) buyer guide.

30%

OS Breadth & Per-Platform Depth

Genuine management depth on every OS you run — Windows, macOS, iOS/iPadOS, Android (incl. Android Enterprise work profile), Linux, and rugged/wearable/shared devices — not just an enrollment checkbox. How quickly the vendor supports new Apple Declarative Device Management and Android features each OS release

20%

Identity & Zero-Trust Integration

Native conditional access tied to device compliance/posture, integration with your IdP (Entra ID, Okta, Google), certificate and Wi-Fi/VPN provisioning, and how device signals feed access decisions rather than living in a silo

18%

Security Convergence

Built-in or tightly integrated mobile threat defense, endpoint privilege management, vulnerability/patch posture, attack-surface and compliance enforcement, and clean hand-off to your EDR/XDR — UEM as a security control, not just inventory

17%

App, Patch & Configuration Lifecycle

OS and third-party patching coverage and cadence, app deployment and packaging (incl. macOS and store/VPP apps), zero-touch provisioning (Autopilot, Apple ADE, Android zero-touch), policy/baseline management, and self-healing or remediation automation

10%

Scale, DEX & Administration

Performance and reliability at your device count, multi-tenant/RBAC and delegated admin, reporting and fleet visibility, end-user self-service, and digital employee experience (DEX) telemetry — device health and remediation, not just compliance state

Deployment Model & Licensing Fit

Cloud vs. self-hosted/on-prem options and data residency, how the per-device/per-user model maps to your estate, and whether the capability you need is bundled in licenses you already own or is a paid add-on tier

Other Endpoint & Device Management Vendors

BeyondTrust Remote Support

Bomgar (BeyondTrust)

Citrix Endpoint Management

CIOPages put this listing together from public sources. It’s information, not an endorsement. How we build listings. Work here? Claim this listing or .