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Motadata

About Motadata

Motadata provides a platform unifying Observability and IT Service Management. The platform includes an observability component covering infrastructure, applications, networks and logs. It also includes ITIL-aligned service management covering requests, incidents, changes and assets. The company has launched an edition called ObserveOps Infinity. The platform offers integrations with other technology products.

Products

  • ObserveOps Infinity: An edition combining a reduced hardware footprint, an observability pipeline, unified licensing, and agentic-AI readiness.
  • Network Observability: Unites flows, packets, and paths for network visibility.
  • Network Configuration & Compliance Management: Keeps devices aligned through automation and audit-readiness.
  • Hybrid Infrastructure Monitoring: Brings on-prem and cloud infrastructure together for visibility.
  • Log Monitoring: Reveals root cause from logs through context and correlation.
  • Application Performance Monitoring: Traces every transaction for application performance detail.

Used for

  • Monitoring network flows, packets and paths
  • Managing device configuration and compliance
  • Monitoring hybrid on-prem and cloud infrastructure
  • Analyzing logs to find root cause
  • Tracing application transactions

From Motadata's own website, read 2026-10-24. How we build listings.

How to evaluate ITSM Platforms

This is how the CIOPages Research Team evaluates this category. It is not an assessment of Motadata. It comes from our Enterprise Service Management (ESM) buyer guide.

25%
ITSM Core
Incident, problem, change, request management; ITIL 4 alignment; CMDB accuracy; SLA/XLA tracking
20%
Enterprise Workflow
Non-IT service catalogs (HR, Facilities, Legal), low-code workflow builder, cross-department orchestration
20%
AI & Automation
AI virtual agents, auto-classification, predictive intelligence, knowledge recommendations, generative AI
15%
Self-Service & Experience
Service portal, mobile app, conversational interface (Teams/Slack), employee experience metrics
10%
Integration & Platform
API-first architecture, iPaaS connectors, ITOM integration, observability tool integration, SSO/SCIM
10%
Reporting & Analytics
Real-time dashboards, custom reports, trend analysis, executive scorecards, benchmarking data

CIOPages put this listing together from public sources. It’s information, not an endorsement. How we build listings. Work here? Claim this listing or .

Quick Facts

www.motadata.com
CategoryIT Service Management
SubcategoryITSM Platforms

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