Re:amaze
About Re:amaze
Re:amaze sells a unified customer service, chat, and helpdesk platform with built-in AI. The platform combines multiple support channels into one system. Teams can collaborate on conversations using assignments, notes, and shared views. Common tasks can be automated using workflow macros combined with AI. The platform is accessible from any computer or mobile device with a modern browser.
Products
- Inbox: A shared inbox helpdesk for support channels built for teams.
- Chat: Live chat with automated messaging, chatbots, and video calls for websites or web apps.
- Chatbots: Pre-built and custom chatbots that automate business interactions.
- Push Campaigns: Targeted push notification campaigns for customer re-engagement.
- FAQ: A customizable and embeddable FAQ center for self-service support.
Used for
- Sending automated and targeted messages to website visitors using Cues.
- Monitoring customer browsing activity, shopping data, and geolocation in real time.
- Drafting and summarizing customer conversations with AI assistance.
- Building a knowledge base that trains the AI Agent and chatbots.
Who it is for
- Businesses building an ecommerce store.
- Businesses building a SaaS product.
From Re:amaze's own website, read 2026-10-23. How we build listings.
How to evaluate CRM & Sales
This is how the CIOPages Research Team evaluates this category. It is not an assessment of Re:amaze. It comes from our Customer Relationship Management (CRM) buyer guide.
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Quick Facts
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