CIOPages

About Re:amaze

Re:amaze sells a unified customer service, chat, and helpdesk platform with built-in AI. The platform combines multiple support channels into one system. Teams can collaborate on conversations using assignments, notes, and shared views. Common tasks can be automated using workflow macros combined with AI. The platform is accessible from any computer or mobile device with a modern browser.

Products

  • Inbox: A shared inbox helpdesk for support channels built for teams.
  • Chat: Live chat with automated messaging, chatbots, and video calls for websites or web apps.
  • Chatbots: Pre-built and custom chatbots that automate business interactions.
  • Push Campaigns: Targeted push notification campaigns for customer re-engagement.
  • FAQ: A customizable and embeddable FAQ center for self-service support.

Used for

  • Sending automated and targeted messages to website visitors using Cues.
  • Monitoring customer browsing activity, shopping data, and geolocation in real time.
  • Drafting and summarizing customer conversations with AI assistance.
  • Building a knowledge base that trains the AI Agent and chatbots.

Who it is for

  • Businesses building an ecommerce store.
  • Businesses building a SaaS product.

From Re:amaze's own website, read 2026-10-23. How we build listings.

How to evaluate CRM & Sales

This is how the CIOPages Research Team evaluates this category. It is not an assessment of Re:amaze. It comes from our Customer Relationship Management (CRM) buyer guide.

25%
Adoption & Usability
Time-to-log a deal update, mobile and inbox-native experience (Outlook/Gmail), in-context guidance, minimal required fields, and whether reps get value back (next-best-action, enrichment) rather than only feeding management reports
20%
Sales, Service & Marketing Coverage
Pipeline and opportunity management, forecasting, CPQ/quoting, case and field service, campaign and lead management, and how unified the customer record is across functions versus stitched together
20%
Customization & Extensibility
Configuration vs. code boundary, low-code app building, sandbox/release management, app marketplace depth, and the long-run admin and upgrade burden the flexibility creates
15%
AI Agents & Data Foundation
Quality of embedded copilots and autonomous agents (drafting, lead qualification, record updates), grounding in unified customer data, guardrails and human-in-the-loop controls, and whether agent value is real or demo-ware
12%
Integration & Ecosystem
Native ties to your productivity, ERP, marketing, and data stack, API and event coverage, prebuilt connectors, and the size and quality of the implementation-partner and developer ecosystem
8%
TCO, Licensing & Data Governance
Per-seat vs. consumption/agent-credit cost as AI usage grows, edition gating of must-have features, data residency and privacy controls, certifications (SOC 2, ISO 27001, GDPR), and admin-FTE load

CIOPages put this listing together from public sources. It’s information, not an endorsement. How we build listings. Work here? Claim this listing or .

Quick Facts

www.reamaze.com Pricing page
CategoryEnterprise Applications
SubcategoryCRM & Sales
DeploymentSaaS
PricingPer user

We publish a detail only when we can point at the page it came from. Know when Re:amaze was founded or where it is based? Send it to us, free.

Keep reading

Buyer Guide
Customer Relationship Management (CRM)
Job 04
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