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Personalization: The art, technology and use cases

By: Ciopages Staff Writer

Date: Sep 23, 2016

Personalization technology represents an opportunity to drive sales while creating dynamic customer relationships. These relationships result in better customer leads, higher customer conversion rates, and improved customer loyalty. Content Personalization Content personalization is more important than ever before. Customers are bombarded with impersonal messages that sit stagnant in their inbox: one study found that of […]

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Top Ten Signs Your Outsourcing and Offshoring may not be on Track

By: A Staff Writer

Date: Sep 04, 2024

Top Ten Signs Your Outsourcing and Offshoring may not be on Track. Large enterprises outsource and offshore many functions. Outsourcing or offshoring is not terrible per se, but enterprises often get things wrong on many fronts. While outsourcing and offshoring can be strategic decisions that yield significant benefits like cost savings, productivity enhancement, and access […]

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CRM Transformation Approach

By: Ciopages Staff Writer

Date: Feb 21, 2017

What is the best CRM Transformation Approach? It depends on various factors, both internal and external, strategic and operational. Transforming a company’s CRM is important for growth and development, but the process must be undertaken correctly in order to have the highest level of success possible. With that in mind, there are specific steps or […]

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Data Integration

By: A Staff Writer

Date: Jun 06, 2023

An Overview of Implementing a Successful Data Integration Strategy. (This article is part of a series on Data Management and Analytics Strategy.) In today’s data-driven business landscape, data integration is critical in harnessing the full potential of an organization’s data assets. Data integration refers to the process of combining data from various sources into a […]

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Effective Communications during a BPM Software Implementation

By: A Staff Writer

Date: Feb 24, 2023

Implementing BPM Software is complex and poses significant risks and opportunities. As a result, FUD (Fear, Uncertainty, and Doubt) will be pervasive among employees and stakeholders. Transformation communications are something everyone intends to do. However, only a few do it, and only a fraction does it well. Hence, while communications plan galore during transformations, effective […]

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Enterprise Use Cases for BPM Software

By: A Staff Writer

Date: Feb 24, 2023

Business Process Management (BPM) software has become increasingly important for organizations looking to optimize their processes and ensure compliance. BPM solutions support automation, orchestration, user experience, process compliance, and intelligence. Regarding workflow automation, BPM software can help streamline operations by automating manual tasks such as data entry or document management. This saves time and improves […]

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Human Resources Outsourcing Opportunities

By: Ciopages Staff Writer

Date: Mar 08, 2017

As a part of Human Resources Transformation efforts, many companies are considering human resources outsourcing opportunities. What HR services to insource and what HR services to outsource is not a black and white decision, but is based on a variety of macro and micro factors. Generally, the HR outsourcing opportunities are outlined as an integral […]

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Top 20 CRM Transformation Benefits

By: Ciopages Staff Writer

Date: May 06, 2017

Before we get excited about the top 20 CRM Transformation Benefits, let us stipulate that not every company will derive all or most of the benefits outlined below. The volume and the value of the CRM transformation benefits vary by size of the company, the competitive factors, customer expectations, sales and service model. However, the […]

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Importance of a Data Management and Analytics Strategy

By: A Staff Writer

Date: Jun 06, 2023

The Importance of a Data Management and Analytics Strategy In today’s fast-paced business world, data has become the lifeblood of organizations. Collecting, analyzing and drawing insights from data is critical for companies to make informed decisions, improve their operations, and stay competitive. Therefore, a robust data management and analytics strategy is essential for any business […]

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CRM Software Pitfalls to Avoid

By: Ciopages Staff Writer

Date: Apr 05, 2017

CRM software pitfalls to avoid is a checklist of items to be cognizant of and address while licensing CRM software. Enterprises are embarking on CRM (Customer Relationship Management) transformation programs to take advantage of the new generation technologies, including but not limited to, cloud-based SAAS solutions, data mining and analytics, social engagement, and user experience. […]

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Human Resources Transformation Trends

By: Ciopages Staff Writer

Date: Feb 21, 2017

Human Resources Transformation Trends are factors that are necessitating changes to the way HR works a strategic imperative and driving the agenda. There is no question that there is a significant amount of attention on human resources management and how to get it up to speed with what modern enterprises need today. Whether it’s been […]

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What is Social CRM?

By: Ciopages Staff Writer

Date: Feb 21, 2017

Social CRM is the latest and possibly a powerful variation of the traditional CRM. CRM, or Customer Relationship Management systems and processes are an essential part of enterprises. Without the use of this CRM technology and platform, companies can really struggle to meet the needs of their customers, collect the proper information for appropriate interactions, […]

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Business Intelligence in the Cloud

By: Ciopages Staff Writer

Date: Feb 09, 2017

Business Intelligence in the cloud is here to stay. More and more, companies are using Business Intelligence (BI) in a cloud computing environment because it offers a more available, extensible, and affordable option compared to on-premises BI. The transition to the cloud has been made easier by the big BI vendors who have developed cloud […]

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Marketing Capabilities driving transformation

By: Ciopages Staff Writer

Date: Sep 14, 2017

What are the features and marketing capabilities driving the transformation of marketing, advertising, and related functions? Marketing is one of the fields that has changed beyond recognition – from the ad men (unfortunately, mostly men in that era) of Madison Avenue to a quantitatively driven omnichannel discipline – thanks mostly to three major trends – […]

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Drones as a Service, Gathering Fuel for Big-Data

By: Ciopages Staff Writer

Date: Oct 02, 2016

Drones as a Service has arrived! Drones zipping through the air, delivering packages their recipients haven’t even purchased yet- that’s a fairly clichéd projection of how UAV (unmanned aerial vehicle) technology and Big Data and analytics will merge in the future to revolutionize not only online retail but many other industries as well- but ultimately, […]

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Data Lakes: Reconsider How You Store (un)Structured Data

By: Ciopages Staff Writer

Date: Sep 21, 2016

Data Lakes are a new way to store both structured and unstructured data. Companies began talking about “Big Data” for at least 10 years, so why hasn’t anyone nailed the ideal way to capture, organize, retrieve, visualize and analyze data? The 3 V’s of Big Data–high volume, high velocity and high variety–make for a challenge […]

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Finance Transformation Innovation Agenda

By: Ciopages Staff Writer

Date: Sep 18, 2017

The role of accounting and finance is changing and here are the finance transformation innovation agenda items that should be on top of minds of many CFOs (Chief Financial Officers). To innovate and reinvent the finance and accounting function CFOs and finance leaders must rethink the structure, role, and approach as a part of the […]

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CRM Software Adoption Checklist

By: Ciopages Staff Writer

Date: Apr 05, 2017

The CRM Software Adoption checklist is a simple yet important set of principles, practices, and perspectives an enterprise should consider during a CRM transformation project. There are many reasons CRM transformation programs fail and one of the key reasons is the lack of adoption among the key users. The CRM software adoption checklist should be an […]

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Top Ten CRM Software Benefits

By: Ciopages Staff Writer

Date: Apr 05, 2017

What are the top ten CRM Software benefits? Customer relationship management is the cornerstone function in most enterprises and the CRM Software benefits are varied and multi-dimensional. While the CRM Software solutions are a key pillar of transformation, it is but one pillar. So, to harness the true benefits of CRM software, it is essential […]

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Supply Chain Capabilities Model

By: Ciopages Staff Writer

Date: Sep 10, 2017

If your supply chain function is in throes of change, you will need a supply chain capabilities model to anchor your supply chain transformation. Seven reasons your company needs a Supply Chain Capabilities Model: Regulations, competition, and expectations from the Supply Chain function are higher than ever before, particularly in the era of omnichannel commerce.  So, […]

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