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IFS

About IFS

IFS provides Industrial AI and software for businesses that manufacture, service, and manage complex assets. IFS delivers enterprise solutions for Enterprise Resource Planning, Enterprise Asset Management, Field Service, Enterprise Service Management, and software for Energy & Resources. IFS operates in more than 90 countries. IFS.ai combines simulation, optimization, and anomaly detection embedded into operations.

Products

  • IFS Enterprise Resource Planning (ERP): Manages and consolidates business operations.
  • IFS Enterprise Asset Management (EAM): Optimizes asset lifecycle management including maintenance and performance monitoring.
  • IFS Service Management (SM/FSM): Addresses service-based revenue and workforce efficiency across the service lifecycle.
  • IFS Enterprise Service Management (ESM): Optimizes business service delivery and IT support.
  • IFS Energy & Resources: Helps upstream oil and gas companies streamline workflows and automate business processes.

Used for

  • Tracking asset-related data including maintenance and compliance
  • Managing field service teams and resources
  • Automating IT, HR, and business service delivery
  • Connecting field operations, accounting, and compliance in one workflow
  • Deciding what to repair, defer or replace

Who it is for

  • Transmission & distribution, power generation, oil & gas, mining, and utilities organizations
  • Automotive, high-tech, food & beverage, and industrial manufacturing businesses

From IFS's own website, read 2026-10-23. How we build listings.

How to evaluate CRM & Sales

This is how the CIOPages Research Team evaluates this category. It is not an assessment of IFS. It comes from our Customer Relationship Management (CRM) buyer guide.

25%
Adoption & Usability
Time-to-log a deal update, mobile and inbox-native experience (Outlook/Gmail), in-context guidance, minimal required fields, and whether reps get value back (next-best-action, enrichment) rather than only feeding management reports
20%
Sales, Service & Marketing Coverage
Pipeline and opportunity management, forecasting, CPQ/quoting, case and field service, campaign and lead management, and how unified the customer record is across functions versus stitched together
20%
Customization & Extensibility
Configuration vs. code boundary, low-code app building, sandbox/release management, app marketplace depth, and the long-run admin and upgrade burden the flexibility creates
15%
AI Agents & Data Foundation
Quality of embedded copilots and autonomous agents (drafting, lead qualification, record updates), grounding in unified customer data, guardrails and human-in-the-loop controls, and whether agent value is real or demo-ware
12%
Integration & Ecosystem
Native ties to your productivity, ERP, marketing, and data stack, API and event coverage, prebuilt connectors, and the size and quality of the implementation-partner and developer ecosystem
8%
TCO, Licensing & Data Governance
Per-seat vs. consumption/agent-credit cost as AI usage grows, edition gating of must-have features, data residency and privacy controls, certifications (SOC 2, ISO 27001, GDPR), and admin-FTE load

CIOPages put this listing together from public sources. It’s information, not an endorsement. How we build listings. Work here? Claim this listing or .

Quick Facts

www.ifs.com
CategoryEnterprise Applications
SubcategoryCRM & Sales

We publish a detail only when we can point at the page it came from. Know when IFS was founded or where it is based? Send it to us, free.

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