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Directory IT Service ManagementITSM PlatformsRequest Tracker (RT)

Request Tracker (RT)

Open Source

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About Request Tracker (RT)

Request Tracker is a ticketing and task management system that tracks work assignments, tasks, and priorities. It is customizable and extendable.

Key Capabilities

✓Customizable ticket and asset management
✓Visual workflow builder for automation
✓Seamless email integration and communication
✓Scheduled reports and dashboard editor
✓REST API and Zapier integration support

Integrations

REST APIZapierEmail systems

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Cherwell (Ivanti)

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This profile was compiled by CIOPages from public sources with AI assistance, and may be incomplete or out of date. It is informational only and not an endorsement. Represent this vendor? Claim this listing or .

Quick Facts

bestpractical.com/rt

CategoryIT Service Management

SubcategoryITSM Platforms

PricingOpen Source

DeploymentOn-Premises, Cloud

Target SizeEnterprise

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