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CRM Capabilities Model: A matrix of customer relationship capabilities
Price range: U.S. $699 through U.S. $1,999
Category : Capability Models
CRM Capabilities Model: CRM (Customer Relationship Management) capabilities framework is a comprehensive, industry-agnostic, multi-purpose Customer Relationship Management functional area business capability model. The CRM business capabilities model spans all critical areas of CRM and is a hierarch...
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