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By: Ciopages Staff Writer
Date: Sep 09, 2017
What are the digital transformation drivers that are external to the company and yet are making going digital a strategic imperative? The digital transformation drivers span a variety of categories, and while their impact on each industry or company may vary, all these drivers in totality, are...
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Date: Jul 17, 2017
What is an Organizational Change Management Plan? An Organizational Change Management Plan is a framework, structure, and a process to adjust and adapt to any massive shifts to the current organizational state. Change Management, in essence, is a smooth transition to a new normal after a signific...
Read More...By: Ciopages Staff Writer
Date: Jul 16, 2017
HR Business Capability Model is an essential tool in transforming the Human Resources function in the digital age. A map of HR capabilities can be the foundation of the process to identify the desired state of HR function and align them to business capabilities. Here is a basic overview to get ...
Read More...By: Ciopages Staff Writer
Date: Jul 16, 2017
Enterprise Transformation communications are something everyone intends to do. However, only a few do it, and then the only a fraction does it well. Hence, while communications plan galore during transformations, effective communications are few and far between. As George Bernard Shaw famously s...
Read More...By: Ciopages Staff Writer
Date: Jul 16, 2017
An Enterprise Transformation Roadmap is like the GPS directions go from the point of departure to the point of arrival. Business transformation is an often used word for everything from replacing a printer cartridge, and the word diminishes in value with overuse. However, a true enterprise tran...
Read More...By: Ciopages Staff Writer
Date: Jul 06, 2017
Transformational Change Management is a complicated endeavor fraught with a multitude of challenges. Successfully implementing transformational change management means knowing how to lead an organization through significant modifications of company processes, direction, and other critical operat...
Read More...By: Ciopages Staff Writer
Date: Jul 06, 2017
Transformation Project Plans are an essential part of life in the corporate world. To keep your business competitive and responsive to changes in your industry and in the economy as a whole, a large-scale enterprise transformation program may be necessary to drive growth and help you maintain ...
Read More...By: Ciopages Staff Writer
Date: May 25, 2017
Human Resources or HR Transformation Strategy and Planning has taken center stage in recent years across the global in mid-to-large enterprises. Hitherto, companies focused on HRMS (Human Resources Management Systems) or HCM (Human Capital Management) solutions because they had to, not necessar...
Read More...By: Ciopages Staff Writer
Date: May 24, 2017
Why should you care about digital business transformation building blocks? Well, if you are an executive at any firm, the pressure to go digital is coming from all quarters. Digital, alas, is the new “Plastics.” So, today we have all been conditioned to think going digital is a strategic imper...
Read More...By: Ciopages Staff Writer
Date: May 23, 2017
Why do you need to think about the digital transformation of products and services? Selling your existing products in the digital channels is one challenge, but in the dot com and the web2.0 era, most companies have achieved this e-commerce capability – to some extent or the other. When compet...
Read More...By: Ciopages Staff Writer
Date: May 23, 2017
Digital customer engagement is the art, science, and technologies involved in optimizing the physical and virtual interactions and transactions with prospects, customers, and other valuable stakeholders. Innovative technologies like big data analytics, chatbots, guided self-service, augmented and...
Read More...By: Ciopages Staff Writer
Date: May 23, 2017
Customer experience strategy (CX Strategy) involves defining the foundational building blocks of who the customer segments are, their preferences and proclivities, how they wish to engage and transact, and based on such data, formulating a game plan on how to engage with the customers (and pros...
Read More...By: Ciopages Staff Writer
Date: May 23, 2017
Transforming customer experience is the nirvana and holy grail of digital transformation. While it is easy to want to optimize user experience, it not that simple or straightforward. Let’s first establish what is not transforming the customer experience: Nicely designed web pages are...
Read More...By: Ciopages Staff Writer
Date: May 23, 2017
What is a Human Resources or HR Transformation Roadmap? An HR Transformation Roadmap is a step-by-step navigation to get your enterprise from the point of departure to the point of arrival, by taking a set of actions, implementing some activities and achieving some outcomes, in a planned sequen...
Read More...By: Ciopages Staff Writer
Date: May 14, 2017
CRM Business Transformation, as the name suggests, is more than just implementing a CRM software solution. It is more than that. CRM Business transformation, in fact, is an integral part of your digital transformation of the enterprise. So, if CRM transformation involves just bolting on a new an...
Read More...By: Ciopages Staff Writer
Date: May 10, 2017
Which one of the SalesForce.com implementation partners and consultants should you select for your enterprise CRM transformation? This is not as simple as it sounds as there are many SalesForce.com implementation partners of all stripes, sizes, costs and solutions. Choosing the right business consultant...
Read More...By: Ciopages Staff Writer
Date: May 10, 2017
The business requirements gathering methods are a dime a dozen, and there is no universal answer to what is right. It is par for the course, and different strokes for different folks. It depends on the SDLC methodology, the type of project, the level of complexity, whether it is buying or building, and...
Read More...By: Ciopages Staff Writer
Date: May 09, 2017
What are Supply Chain KPIs? Supply Chain KPIs (Key performance indicators) are the metrics and measures that help supply chain professionals monitor the efficacy and efficiency of various supply chain processes. The Supply chain KPIs specifically refer to the top few metrics that have a significan...
Read More...By: Ciopages Staff Writer
Date: May 08, 2017
What is CRM Transformation Vision? It is important to have a long-term vision for the CRM transformation. The CRM transformation is complex, costly and cumbersome, yet the rewards of successful completion are many. So having a higher level vision of what CRM means to your enterprise, articulated i...
Read More...By: Ciopages Staff Writer
Date: May 08, 2017
CRM Digital Revolution and Transformation is an exciting development for most enterprises but could prove to be a scary experience for some companies which are left behind. CRM digital transformation is more than just buying your favorite cloud-based CRM software, even though a good system is ...
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