ITSM Platforms Vendors
Service desk, incident, change, and problem management. This directory lists 37 itsm platforms vendors, compiled from public sources.
Alemba
ClaimEnterprise ITSM platform with ITIL best practices and no-code automation
Alloy Navigator
ClaimComprehensive ITSM platform streamlining enterprise service management.
Cherwell (Ivanti)
ClaimFlexible, scalable IT service management platform for enterprise efficiency
Dixa
ClaimUnified AI-driven ITSM platform for exceptional customer service operations
EasyVista
ClaimAI-powered unified ITSM platform for streamlined IT operations and automation
Freshdesk
ClaimAI-powered ITSM platform for efficient, omnichannel customer service
Freshworks CX
ClaimEnterprise-grade AI-assisted IT service management and customer service software
Front
ClaimAI-powered customer service platform unifying teams and workflows
Gladly
ClaimAI-driven customer experience platform enhancing lifetime value
Gorgias
ClaimConversational AI platform optimizing ecommerce customer support and sales
Groove
ClaimEffortless customer support with AI-powered ticketing and automation
Halo ITSM
ClaimAI-powered unified IT service management for enterprise efficiency
HappyFox
ClaimAI-powered ITSM platform delivering seamless support and automation for enterprises
Help Scout
ClaimAI-powered shared inbox and help desk platform for scalable customer support
Hesk
ClaimFlexible, easy-to-use help desk software for small and medium teams
Hiver
ClaimAI-powered ITSM platform for seamless customer service and collaboration
Hubspot Service Hub
ClaimAI-powered customer service platform for scalable enterprise support
Intercom
ClaimAI-powered helpdesk platform for seamless customer service operations
Ivanti ITSM
ClaimComprehensive IT service management platform for enterprise IT operations
Jira Service Management
ClaimAI-powered ITSM platform uniting teams for high-velocity service management
Kayako
ClaimAI-powered ITSM platform transforming customer support operations.
Kustomer
ClaimAI-powered intelligent customer experience and CRM platform
ManageEngine ServiceDesk Plus
ClaimAI-driven ITIL-certified unified IT and enterprise service management platform
Missive
ClaimCollaborative email inbox platform for team productivity and coordination
Motadata
ClaimUnified AI-driven ITSM and observability platform for enterprise IT operations
OTRS
ClaimFlexible open source ITSM platform for enterprise service management.
Oracle Service Cloud
ClaimComprehensive IT service management platform for enterprise customer support.
Osticket
ClaimOpen source ITSM platform for scalable customer support management
Re:amaze
ClaimAI-powered unified customer service platform for eCommerce and online businesses
Request Tracker (RT)
ClaimOpen source ITSM platform for customizable, scalable ticket and asset management
SAP Service Cloud
ClaimComprehensive cloud-based IT service management for enterprise customer support.
Salesforce Service Cloud
ClaimAI-powered customer service platform uniting humans and agents for superior support
SolarWinds Service Desk
ClaimUnified IT service management for hybrid IT environments.
Spiceworks
ClaimComprehensive ITSM platform empowering IT professionals and teams.
TOPdesk
ClaimStreamlined IT service management for enterprise efficiency and control
Zammad
ClaimOpen source web-based IT service management and ticketing platform
Zoho Desk
ClaimAI-powered customer service platform for faster issue resolution
Listings are compiled by CIOPages from public sources and are presented in alphabetical order — not ranked, rated, or endorsed. Profiles may be incomplete or out of date. Search & filter this category →
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