CIOPages
DirectoryIT Service ManagementITSM Platforms

ITSM Platforms Vendors

Service desk, incident, change, and problem management. This directory lists 37 itsm platforms vendors, compiled from public sources.

Alemba

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Enterprise ITSM platform with ITIL best practices and no-code automation

Alloy Navigator

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Comprehensive ITSM platform streamlining enterprise service management.

Cherwell (Ivanti)

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Flexible, scalable IT service management platform for enterprise efficiency

Dixa

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Unified AI-driven ITSM platform for exceptional customer service operations

EasyVista

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AI-powered unified ITSM platform for streamlined IT operations and automation

Freshdesk

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AI-powered ITSM platform for efficient, omnichannel customer service

Freshworks CX

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Enterprise-grade AI-assisted IT service management and customer service software

Front

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AI-powered customer service platform unifying teams and workflows

Gladly

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AI-driven customer experience platform enhancing lifetime value

Gorgias

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Conversational AI platform optimizing ecommerce customer support and sales

Groove

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Effortless customer support with AI-powered ticketing and automation

Halo ITSM

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AI-powered unified IT service management for enterprise efficiency

HappyFox

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AI-powered ITSM platform delivering seamless support and automation for enterprises

Help Scout

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AI-powered shared inbox and help desk platform for scalable customer support

Hesk

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Flexible, easy-to-use help desk software for small and medium teams

Hiver

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AI-powered ITSM platform for seamless customer service and collaboration

Hubspot Service Hub

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AI-powered customer service platform for scalable enterprise support

Intercom

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AI-powered helpdesk platform for seamless customer service operations

Ivanti ITSM

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Comprehensive IT service management platform for enterprise IT operations

Jira Service Management

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AI-powered ITSM platform uniting teams for high-velocity service management

Kayako

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AI-powered ITSM platform transforming customer support operations.

Kustomer

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AI-powered intelligent customer experience and CRM platform

ManageEngine ServiceDesk Plus

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AI-driven ITIL-certified unified IT and enterprise service management platform

Missive

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Collaborative email inbox platform for team productivity and coordination

Motadata

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Unified AI-driven ITSM and observability platform for enterprise IT operations

OTRS

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Flexible open source ITSM platform for enterprise service management.

Oracle Service Cloud

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Comprehensive IT service management platform for enterprise customer support.

Osticket

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Open source ITSM platform for scalable customer support management

Re:amaze

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AI-powered unified customer service platform for eCommerce and online businesses

Request Tracker (RT)

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Open source ITSM platform for customizable, scalable ticket and asset management

SAP Service Cloud

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Comprehensive cloud-based IT service management for enterprise customer support.

Salesforce Service Cloud

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AI-powered customer service platform uniting humans and agents for superior support

SolarWinds Service Desk

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Unified IT service management for hybrid IT environments.

Spiceworks

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Comprehensive ITSM platform empowering IT professionals and teams.

TOPdesk

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Streamlined IT service management for enterprise efficiency and control

Zammad

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Open source web-based IT service management and ticketing platform

Zoho Desk

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AI-powered customer service platform for faster issue resolution

Listings are compiled by CIOPages from public sources and are presented in alphabetical order — not ranked, rated, or endorsed. Profiles may be incomplete or out of date. Search & filter this category →

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